The Standards of Health & Safety

We're back again, and so are you, baby! Welcome home. 

When you feel ready to come pay us a visit, whether for a stay or the day to play, be smart and safe about it. Things are really looking up (yay!) so let's do everything right to keep it that way. 

Below we've summarized our Post COVID-19 Health & Safety Plan, with all the key points and information you need for a sweet and safe stay. We'll update these procedures as things change and evolve, so be sure to check back here before you check in. 

• Pre-pay, register your room, and give us your ETA ahead of time, and we'll have your keys waiting for when you arrive so you're good to go
  
• Joining us for dining? Upon arrival, please wait to be seated so we can ensure you have a table that is compliant with social distancing requirements spread out. Have seating requests? We'll do our best to accommodate but can't guarantee anything
  
• Rooms cleaned, sanitized, and sealed before guest arrival. Once you’ve checked in, we won’t bother you. Rooms will only be serviced upon request by our trained staff following our safety and sanitation protocol, with all the right PPE
• Our team will use cleaning products and protocols which align with CDC, EPA and UK Government guidelines, are approved for use and effectively fight against viruses, bacteria and other air and bloodborne pathogens on all equipment and surfaces, in every space of the hotel
• Extra cleaning and sanitizing of public or frequent contact spaces. This includes the front desk, elevators, entrance doors and handrails, public bathrooms, dining surfaces and seating areas
• Our team will continue to explore additional sanitation tools, including UV-C light and sanitation spray, and stay abreast of all new developments regarding the most effective methods and products to employ 
• Where possible, doors and windows will remain open to increase fresh air flow

• Employee temperature checks at the start of every shift
  
• Employee training on COVID-19 safety and sanitation protocols 
• Appropriate PPE for all staff
• On-call doctor available to advise and assist with both guest and staff concerns
• These new changes mean a lot for our staff. They may give you directions based around our health and safety guidelines. Listen to them! 
  

• Face masks, hand sanitizer, and COVID-19 information available for all guests. And don't worry, we'll have extra gloves and sanitizing wipes if you forgot yours (just ask us)
• Room keys will be sanitized with UV-C sanitizing machines before distribution in a single use key wallet
• All laundry and linens cleaned following CDC issued guidelines

• No mask needed if you got the shot. If not, we kindly ask you keep it on while out and about
  
• Reservations are encouraged. You can make one here, but walk-ups are still welcomed
• Motion activated hand sanitizing dispensers in all public spaces
• Seating is weather permitting because, well, we're outside
• Carry-out is available.
• Dogs are welcome! 
  

• If you have a cough, fever or symptoms of COVID-19 please do not exit your room and alert the front desk to call a doctor to advise
• Wash hands frequently in accordance with CDC guidelines (we surely will) and use available sanitizing stations
• Properly dispose of used PPE 
• If you cough or sneeze, please do it into your elbow or a napkin
• No mask needed if you got the shot. If not, we kindly ask you wear one when interacting with staff and others around the property
• This is all new for our Standard Family. Be respectful and patient with our staff. Your wellness is our number one priority

• Hand sanitizer & PPE in meeting rooms available
• Meeting rooms and equipment cleaned and sanitized before and after use, with UVC machine used where possible
• Signage in meeting rooms advising of protocol