Frequently Asked Questions

General

  1. What room type guarantees a tub?

    Looking for a room with a tub at The Standard, High Line? Hudson Studio, Deluxe Queen and Deluxe King as well as both the Empire Suite and the Liberty Suite.

  2. Does the hotel have a business center?

    The Standard, High Line does not have a business center, but the Front Desk is able to print any smaller sized documents.

  3. How far is the Whitney Museum from the hotel ?

    The Whitney Museum is a five minute walk from The Standard, High Line located at 99 Gansevoort St. 

  4. Does the hotel have rooms with two beds?

    The Standard, High Line does not have any rooms with two beds. 

  5. What is the email for the hotels front desk?

    The Front Office email is HLguestservices@standardhotels.com

  6. Does the hotel offer early check - in and late check out ?

    Late check- out and early check-in are not guranteed and based on hotel availbilty. If you are interested in getting the party started early check out our Standard Time package.

  7. How do I make a reservation for a group of rooms?

    Looking to make a group reservation for The Standard, High Line? Simply contact HLSales@standardhotels.com with your 10+ rooms request along with stay dates and a member of our Sales team will get back to you.

  8. Do you offer any special rates for Corporate clients?

    The Standard, High Line offers special rates for our corporate partners. Contact HLSales@standardhotels.com to find out if your company is currently included in our partner list or to sign up as a Corporate Partner.

  9. Can I produce a photoshoot at your property?

    If you are looking for a Commercial photoshoots (film & still) at The Standard, High Line, please be aware that they are not permitted anywhere in & around the property without approval via email from Marketing. If approved, all fees will be included in a Location Agreement which must be signed and returned with a COI. Please contact SHLMarketing@standardhotels.com with any inquiries.

  10. Do you have any upcoming parties, events & programming?

    Looking for upcoming parties, events & programming at The Standard, High Line? Visit the Happenings section of StandardHotels.comfor our full events calendar.

  11. Does the hotel charge a facility fee?

    The Standard, High Line charges a facility fee of $30.00 per night which guarantees access to the gym, wifi and daily bottled water.

  12. Does the hotel offer Room Service ?

    Room Service is available from 7:00am-11:30pm at The Standard, High Line

  13. What is the standard Check-in & Check-out time ?

    What is the standard Check-in & Check-out time ?

  14. Does the hotel have smoking rooms?

    The Standard, High Line is a non smoking hotel. 

  15. What are the hours of operation for the Fitness Center?

    The Gym at The Standard, High Line is 24 Hours.

  16. Does the hotel have parking?

    The Standard, High Line partners with Icon Parking Garage located at 111 Eighth Avenue. The entrance is located at 385 W 15th St or 386 W 16th St (between 8th & 9th Ave).$50 flat rate per 24 hour stay. Please note this is a self parking garage and tickets are too validated at the front desk of the hotel with no in and out privileges. 

  17. What are the neighboring airports to the hotel?

    The Standard, High Line is close to John F Kennedy Airport (JFK) - LaGuardia Airport (LGA) - New Jersey's Newark Airport (EWR) 

  18. Do you have disabled rooms?

    The Standard, High Line does offer handicap accessible rooms. 

  19. Do you have connecting rooms?

    The Standard, High Line does not have connecting rooms 

  20. How many people can stay in one room?

    Rooms at The Standard, High Line can occupy up to two adults with the exception of suites. 

  21. Can I bring my pet?

    The Standard, High Line is pet friendly.

  22. How can I book private event space / meeting rooms?

    The Standard, High Line events team can be contacted with any inquires at newyorkevents@standardhotels.com

  23. What are your COVID-19 cleaning policies?

    Please visit The Standards of Health & Safety section on our website link Here 

  24. What is the address of The Standard, High Line ?

    The Standard, High Line is situated at 848 Washington St, New York, NY 10014

  25. Does the hotel accept packages before arrival?

    The Standard, High Line does accept packages before arrival as long as there is an active reservation in the system matching the name on the package.

  26. What is the age to check-in?

    The minimum age for guests to check-in at The Standard, High Line is 21. Anyone under 21 must be accompanied by an adult. 

  27. What time is Breakfast until?

    Breakfast at The Standard, High Line is from 7am-11am in The Standard Grill or through room service.

  28. Can we store luggage if we arrive before 3pm?

    The Standard, High Line will store your luggage if early check-in is not available.

  29. What is the nearest subway line in relation to the hotel ?

    The nearest subway from The Standard, High Line A, C, & E located on 14st and 8th Avenue

  30. How much is the Security Deposit / Incidental fee?

    We take a one night stay deposit prior to arrival at The Standard, High Line. There is an incidental hold of $200 per night up to $500 maximum for stay longer than 2 nights.

Food and Beverage

  1. Hours of operation for The Standard Grill?

    For the hours of operation of the Standard Grill, New York please click HERE

  2. Hours of operation for Boom?

    Top of The Standard at The Standard, High Line is open for private events only. For Inquires please reach out to newyorkevents@standardhotels.com

  3. Does the Restaurant offer private dining space?

    The Wine is our private dining room that can host up to 22 people in a private setting off the main dining room at The Standard Grill. Reservations can be made at HLreservations@standardhotels.com

  4. Hours of operation for The Biergarten?

    For hours of operation of the Biergarten please click HERE

  5. How do I get into Le Bain (or get on the Guestlist)?

    Guests of The Standard, High Line are unfortunately not guaranteed admission to Le Bain, however, reservations may be made in advance should there be availability for more information click HERE.

  6. How do I book a dining reservation at The Standard Grill ?

    The Standard Grill, New York uses Resy for all booking needs. Please click HERE to make a reservation.

  7. Does The Grill menu offer Vegan and Vegetarian ?

    The Standard Grill Menu offers both Vegan and Vegetarian options. Menus can be viewed HERE.

  8. Is The Standard Grill dog friendly?

    The Standard Grill, New York restaurant is pet friendly.

  9. Does the The Standard Grill offer delivery or pick up options?

    The Standard Grill, New York does not offer delivery, but you are welcome to place an order for pick up by calling 212 645 4646.

  10. How do i make a BINGO reservation?

    To peep the BINGO lineup and make a reservation at The Standard Grill, New York click HERE.

  11. When is your Happy Hour at The Standard Grill?

    For Happy Hour Information at The Standard Grill, New York please click HERE 

  12. Does the Standard Grill have a instagram?

    @thestandardgrillnyc

  13. When is Brunch at The Standard Grill?

    For Brunch Information at The Standard Grill, New York please click HERE 

  14. Hours of operation for Le Bain?

    For hours of operation of Le Bain please click HERE

  15. Who are the architects and designers of the hotel and restaurants?

    The Architect of The Standard, High Line is Todd Schliemann of Polshek Partnership.
    The Designer of The Standard, High Line:  Shawn Hausman with Robin Standefer and Stephen Alesch of Roman & Williams

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